PINs can now be alphanumeric

As of this morning, myGateway will now allow you to use alphabetic characters as well as numeric digits in your PIN. Your PIN may include any of these letters:

• abcdefghijklmnopqrstuvwxyz
• ABCDEFGHIJKLMNOPQRSTUVWXYZ

And any of these numbers:

• 0123456789

Alphanumeric PINs are case-sensitive, so check to see if your Caps Lock key is on if you have trouble logging in with an alphanumeric PIN.

To change your PIN, log into myGateway, and click on "Change PIN" in the Personal Information channel.

Visit the PIN Reset page if you do not remember your PIN.