Tuesday, April 7, 2015

Firefox Update causing "Secure Connection Failed" from MyGateway

We are getting reports from users who are using the latest version of Mozilla's Firefox browser (Version 37.0.1) with MyGateway and receiving a "Secure Connection Failed" error. The following screenshot displays the reported message when going to "WebStar" from within MyGateway:


We are currently working on a solution. For now, you can use another browser like Google Chrome, Safari, or Internet Explorer to access MyGateway/WebStar. We apologize for the inconvenience!